Working as an Enhanced Healthcare Support Worker is more than just a job, it’s a fulfilling career where you can make a difference in people’s lives every day. Help deliver hands-on care, support patients and work closely with a dedicated team.
Enhanced Healthcare Support Worker
Why be an Enhanced Healthcare Support Worker?
Join our Enhanced Care Team and make a real difference to the lives of our most vulnerable patients. Working on a one-to-one basis, Enhanced Healthcare Support Workers build meaningful relationships, support patients through structured daily activities, and help them feel settled, safe, and prepared for recovery and discharge. Work closely with ward teams, families, and Activity Coordinators, with the support of experienced Team Managers and Shift Leaders in a role that is both rewarding and varied. Our innovative peripatetic Enhanced Care Team offers the opportunity to work across different wards, meet a range of patients, and truly transform patient and family experiences during their hospital stay.
“I can go home with peace of mind, knowing Jim is in capable hands. It allows me to spend more quality time with him, rather than worrying about his care. I would completely endorse the Enhanced Healthcare Support Worker role, it’s just brilliant and has made all the difference to our lives.”
Jackie, Patients Family
What is required for the role
- Previous experience caring for people with cognitive difficulties, mental health challenges, learning disabilities, autism, or other disabilities in a community or hospital setting
- Essential: GCSE Maths and English (Level 2, Grade 4 or above) or equivalent
- Essential: Level 3 qualification in Health and Social Care (e.g. NVQ, BTEC, or equivalent experience)
- Desirable: Care Certificate – if not already held, you will be supported to complete this through our training team
- Ideally, experience working in an acute hospital setting and an understanding of how people may behave differently when unwell
- Strong communication and interpersonal skills, with the ability to adapt your approach to meet each patient’s individual needs
- A genuine interest in people and compassionate approach to care
Career Development
We are dedicated to supporting your ongoing development, helping you achieve your career goals and encouraging lifelong learning. Our team benefits from a wide range of in-house training and development programmes designed to build skills and confidence. In addition, there are opportunities to pursue professional education and formal qualifications, giving you the chance to expand your expertise and advance your career while making a real impact in patient care.
Rewards and benefits
When you join our team, you’re not just starting a job,
you’re becoming part of a supportive community that
values your wellbeing, growth, and contribution.
“Nursing and Healthcare Support Workers are the backbone of patient care. Every day, we make a difference, offering skill, compassion, and dedication to the people who need us most. Be part of a team that embodies professionalism, ambition and empathy. Join us in delivering exceptional care.”Matt Holdaway,
Director of Quality and Chief Nurse
Director of Quality and Chief Nurse